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Case Study –Hillscene Family Medical Centre

Case Study –Hillscene Family Medical Centre

Client: Hillscene Family Medical Centre                          Location:  Belgrave
Year: 2019-2020                                                                  Industry: Healthcare

Summary

Hillscene Family Medical Centre is a BULK BILLING General Medical Practice situated in the heart of Belgrave. It offers traditional-style medical care, in a modern & purpose-built establishment. Hillscene Family Medical Centre aims to provide an excellent patient experience in all aspects of general practice. Hillscene Family Medical Centre had consulted us for web solutions, as well as network support.

Problem

As Hillscene Family Medical Centre did not have any online presence, they were not able to reach out to patients easily. Also, they were not able to focus on their core business due to increasing network issues. Increasing downtime and failures were hampering their productivity.

Solution

We offered them a fully secured; end-to-end network services so that they can increase their business productivity as well as cost efficiencies. We helped them lower their operational costs by helping them maintain highest level of network performance. Our network solution enabled them to focus on their core business rather than focusing on unnecessary network issues.

We also built a custom website for them and helped them increase their reach as well as enhance their productivity and profitability.

Apart from these, we offered them cloud PBX system setup and helped them to develop meaningful relationships with patients. The phone system provides communication that can centralize patient appointment management, billing support, and test result delivery.

By outsourcing network services to us, Hillscene Family Medical Centre is now able to focus more on their core business. Our network services also helped them lower their operational costs as well as increase their business productivity.

Our web solutions and digital marketing services helped them increase their reach as well as enhance their productivity & profitability.

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