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DevOps: Making Organizations More Agile

What exactly is DevOps?

DevOps, which stands for development and operations, is a movement or practice that emphasizes communication and collaboration of both developers and other IT professionals while automating the process of software delivery and infrastructure changes. DevOps has become a buzzword these days. Many companies have already jumped on the bandwagon and have started implementing DevOps principles. According to a survey by Puppet Labs and IT Revolution Press, 63 percent of over 4,000 respondents are implementing DevOps practices. The ultimate goal of DevOps is to establish a culture where developing, testing and deploying software can take place more reliably, frequently and rapidly.

Do businesses really need DevOps?

Proper communication & collaboration is the key to business success. It’s often the case that support & development teams have different methodologies and different goals and there is lack of communication & collaboration between these two groups. This silo mentality is believed to impact business operations and hamper business productivity.

“If you take the example of critical issues like systems being down, operations not being able to run, a lot of that happens because there’s not enough collaboration and co-operation between the operations and the development teams,” said Adil Ahmed, director of information architecture and knowledge systems at helicopter transport services firm Bristow Group.

“So just the idea of getting those two organisations to talk more frequently and collaborate is a positive thing for the delivery of quality solutions,” he added.

What are the benefits of DevOps?

DevOps has helped erode the barriers between the development teams, testing teams and operation teams. Earlier one team used to complete all the tasks associated with a particular project before passing it over to the other team to work one but now DevOps has changed this old linear process & the result is much more dynamic & flexible approach to software development & deployment.

The list of advantages of DevOps is huge. Some of them are:

  • Better service quality & reliability
  • Increased customer satisfaction
  • Improved employee satisfaction
  • Reliable service delivery
  • Continuous software delivery
  • Less problems to fix
  • Quicker resolution of complex problems
  • Stable operating environments
  • Faster delivery of features
  • Positive attitude among employees

To improve business efficiency & productivity, it is important to break down silos in companies. There needs to be better collaboration and communication in workplace for reliable & faster service delivery and improved customer satisfaction. The only way to break down enterprise silos and improve collaboration and communication in workplace is to move towards the DevOps culture which aims to establish a culture where there is better collaboration and communication of both developers and support team so that developing, testing and deploying software can take place more reliably, frequently and rapidly.

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